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#PMM-Questions: User Tips and Tricks

Product Marketing | Beginners | Tips

If you’re new to Product Marketing Alliance and the PMA Slack Channel, here are a few quick tips and tricks to get you started with #PMM-Questions

Reading

Selecting a title from the topic list will always take you to your last read post in the topic. To enter at the top ↑ or bottom ↓ instead, select the reply count or last reply date.

topic list click areas in Discourse

Topics above the light red line are new or updated since your last visit. If you have read all the way to the end of a topic, its title will be light grey instead of black.

last visit date shown on topic list in Discourse

For search, the menu, or your user page, use the icon buttons at the upper right.

search, menu, and notifications in Discourse

While reading a topic, use the timeline on the right side to jump to the top, bottom, or your last read position. On smaller screens, select the bottom progress bar to expand it.

(If you have a physical keyboard, you can also press ? for a list of keyboard shortcuts.)

Replying

Press any

Reply button to open the editor panel at the bottom of your browser. Continue reading (and even navigate to different topics) while you compose your reply; minimize the editor for more room. Drafts will automatically be saved as you write.

collapsing and expanding the editor in Discourse

Quoting

To insert a quote, select the text you wish to quote, then press the Quote button that pops up. Repeat for multiple quotes.

selecting a quote in Discourse

Mentioning

To notify someone about your reply, mention their name. Type @ to begin selecting a username.

mentioning a username in Discourse

Emoji

To use standard Emoji, just type : to match by name, or traditional smileys ;)

completing Emoji in Discourse

Oneboxes

To generate a summary for a link, paste it on a line by itself. To start a topic with a link, paste the link into the title field.

pasting link to onebox in Discourse

Formatting

Your reply can be formatted using simple HTML, BBCode, or Markdown:

This is <b>bold</b>.
This is [b]bold[/b].
This is **bold**.

For more formatting tips, try our 10 minute tutorial.

Actions

There are action buttons at the bottom of each post:

  • To let someone know that you enjoyed and appreciated their post, use the like button. Share the love!
  • Grab a copy-pasteable link to any reply or topic via the link button.
  • Use the button to reveal more actions. Flag to privately let the author, or the site staff, know about a problem. Bookmark to find this post later on your profile page.

Notifications

When someone is talking directly to you — by replying to you, quoting your post, mentioning your @username, or even linking to your post, a number will immediately appear over your profile picture at the top right. Select it to access your notifications.

notification in Discourse

Don’t worry about missing a reply – you’ll be emailed any notifications that arrive when you are away.

Preferences

All topics less than two days old are considered new, and will show a new indicator.

new topic indicator in Discourse

Any topic you’ve actively participated in — by creating it, replying to it, or reading it for an extended period — will be automatically tracked on your behalf, and will show an unread post count indicator.

unread topic indicator in Discourse

You can change your notification level for any topic via the notification control at the bottom, and right hand side, of each topic. (Notification level can also be set per category, look for the notification control on the upper right of each category page.)

topic notification control in Discourse

To change any of these defaults, including the choice of a dark theme, visit your user preferences.

Written by:

Richard King

Richard King

Founder, Product Marketing Alliance

Read More
#PMM-Questions: User Tips and Tricks