Members-only Product Marketing Release communication – ground zero in building good customer relationships I’ve been a part of dozens of product launches in a few different organizations and one thing is certain - a communication plan has a big role in Go-To-Market strategies. But what happens after the big bang? Product development does not stop, that’s when it begins, again....
Members-only Customer & Market Research How to make NPS an essential experience metric in B2B Since the introduction of the NPS there’s a constant debate is it good, or is it bad, even worth nothing? And to be honest, I understand both points of views, moreover, I completely understand why it has a bad rep....